MINIMUM ORDER:
Orders under $100.00 will be charged a $20.00 service fee.

PACKAGING:
All products are bulk packed.
Special packaging is subject to a handling charge per unit.

DELIVERY/SHIPPING SERVICES:
Products will be shipped common carrier depending on the quantity, weight, and size.

UPS Air shipments and Federal Express services are available upon request.

Freight Shipments: LTL (Less Than Truckload) available.

We will ship through any carrier you prefer that is available within our region.

-BLIND SHIPMENTS AVAILABLE UPON REQUEST. *MINIMIUM ORDER APPLIES*

DAMAGE CLAIMS:
All merchandise is quality checked and carefully packed.

For damaged parcel shipments please keep original packing, note any visible damages and immediately notify your driver to file a damage claim. (UPS, FedEx, DHL, etc.)

For damage freight shipments, please keep original packing slip and note any visible damage on the freight bill at the time of delivery. Call the freight carrier for an inspection. If shortage occurs, sign receiving documents for only those pieces actually received. Notify your carrier of the shortage immediately. DO NOT REFUSE A SHIPMENT!

BACKORDER/PRODUCT SHORTAGE:
Due to the nature of our business, we will occasionally run out of an item before we can reproduce it. If this occurs we will notify you as to when you’ll receive your products.

When there’s a shortage in your order please contact us immediately.

RETURNS:
No products maybe returned without prior authorization from your customer representative. Products returned must be in the original carton within ten days after authorization. All authorized returns are subject to a 30% restocking fee of the purchased amount.